A legacy CRM environment with fragmented systems, limited visibility, manual processes, and growing data security risks was holding back scale and efficiency.
DX FutureTech redesigned the entire customer lifecycle — from lead generation to handover — using Salesforce as a secure, unified platform. The transformation was delivered in phases to ensure quick wins and long-term scalability
A legacy CRM environment with fragmented systems, limited visibility, manual processes, and growing data security risks was holding back scale and efficiency.
Governed lead lifecycle with zero bypass
Automated sales, booking, and inventory workflows
Real-time dashboards for leadership visibility
Secure access, encryption, and audit trails
Integrated contact center for unified customer experience
A powerful example of how secure, well-governed Salesforce implementations can move organizations from reactive operations to insight-driven growth.
Dubai, UAEDX FutureTech DMCC, 3105, Jumeirah Bay X2 Jumeirah Lakes Towers, Dubai, UAE
Bengaluru, IndiaDX FutureTech India Pvt Ltd, Novel MSR Building, Subbaiah Reddy Colony Old Airport Road Marathahalli Bengaluru Karnataka 560037
Ho Chi Minh City, VietnamDX Futuretech Vietnam Company Limited, 112/5 Nguyen Van Huong Street, An Khanh Ward, Ho Chi Minh City, Vietnam
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